Amazon owes most FBA sellers money.
The tricky part is claiming it.
When Amazon loses, damages, or mishandles your FBA inventory, you’re entitled to a reimbursement.
Included in Seller 365 Pro. Up to 14-day free trial.
Amazon only automatically credits the most obvious, system-flagged incidents.
Everything else—inbound receiving errors, incorrectly charged fees, customer refunds on returns that were never actually returned, disposal errors—requires an active claim to be filed.
Most sellers don’t have a system for this. The claim windows expire. The money stays with Amazon.
Seller 365 Reimbursements fixes that.
We audit your account, identify every eligible claim, and file everything on your behalf, with no upfront cost.
Start your free trialAmazon’s automatic system only credits the obvious cases.
Amazon’s fulfillment network processes millions of items daily. Errors are inevitable, and most of them are eligible for reimbursement.
But Amazon only auto-credits the clearest, most system-flagged incidents. The rest fall into categories that require manual claim filing.
Lost or damaged inventory in Amazon warehouses
Inbound shipment discrepancies
Customer returns refunded but never actually returned
Removal orders that were never completed
Incorrect weight, dimension, or referral fee charges
Inventory destroyed without your approval
These errors happen consistently across every active FBA account. Without a system to catch and file them, they quietly expire.
How it works
A service, not just a tool. Automation plus expert case managers.
Connect your account
Grant secure access to your Amazon Seller Central data. Setup takes under 15 minutes.
We audit your history
Our system performs a thorough analysis of your FBA account, identifying every reimbursement opportunity within Amazon’s eligible timeframe.
We document and file
Each claim is documented with the specific evidence Amazon requires, then submitted with optimal timing to maximize approval rates.
Experts handle the edge cases
Complex, unusual, or delayed claims are reviewed and handled by dedicated case managers, not just software.
Reimbursements land in your account
Amazon deposits approved reimbursements directly into your Seller Central account. We verify the amount is correct and follow up if Amazon’s payout is short.
No upfront cost
under $1M in annual FBA sales
above $1M in annual FBA sales
You only pay when money is recovered.
What gets recovered
30+ claim categories. Including ones that most sellers never check.
Lost FBA inventory (inbound and warehouse)
Weight and dimension fee overcharges
Damaged inventory at fulfillment centers
Referral fee overcharges
Inventory destroyed without approval
Removal orders not completed
Customer returns: refunded but not returned
Incorrect storage fee charges
Inbound shipment receiving discrepancies
Returns not restocked correctly
Included in Seller 365 Pro
Reimbursements is just one feature of a complete seller subscription.
Seller 365 Pro includes all 10 seller tools plus automated FBA reimbursements.
Free for sellers with under $1M in annual sales, so it
basically pays for itself.
| Standard | Teams | Best Value Pro | |
|---|---|---|---|
| Monthly price | $69/mo | $79/mo | $199/mo |
| Annual price | $65/mo | $75/mo | $183/mo |
| Users | 1 | Up to 10 | Up to 10 |
| All 10 apps | Yes | Yes | Yes |
| FBA reimbursements | Free (under $1M/yr) 10% commission beyond | ||
| Support | Standard (24hr) | Standard (24hr) | Priority (30min) |
Free trial: 14 days free. 7 days instantly, plus 7 more when you connect your Amazon Seller account.