Two types of FBA money loss. One subscription covers both.

Both run automatically once your account is connected. Both are exclusive to Seller 365 Pro.

Seller 365 Pro gives you two layers of protection that most FBA sellers either don’t have or are running separately.

Start your free trial of Seller 365 Pro

Seller 365 Reimbursements

Recovers money Amazon owes you for fulfillment errors: lost inventory, wrong fees, return mistakes, and more.

Filed automatically by our team.

Assureful Lost Inbound Insurance

Covers the profit gap when Amazon loses your inbound shipment. Amazon’s reimbursement only covers your sourcing cost.

Assureful covers prep fees, shipping costs, Amazon fees, and the margin you would have made.

Seller 365 Reimbursements

Recover what Amazon owes you for FBA errors.

Amazon’s fulfillment network handles millions of items daily. Errors happen, and each one is a legitimate reimbursement.

Amazon automatically credits the most obvious cases, but a significant portion requires active claim filing. Most sellers either miss these entirely or only catch a fraction of them.

What we recover

Lost inventory in Amazon warehouses
Weight and dimension fee overcharges
Damaged inventory at fulfillment centers
Inventory destroyed without your approval
Customer returns: refunded but not returned
Referral fee overcharges
Inbound shipment receiving discrepancies
Removal orders not completed

How it works

1

Automated continuous monitoring

Automated continuous monitoring across 30+ claim categories

2

Documented for approval

Each claim documented with the specific evidence Amazon requires

3

Optimal sequencing

Claims filed in the optimal sequence to maximize approval rates

4

Expert handling

Specialist case managers handle complex or disputed claims

5

Payout verification

We verify Amazon’s payout and follow up on shortfalls

Commission: 0% for sellers with under $1M in annual FBA sales. 10% above $1M. No upfront cost.

Assureful Lost Inbound Insurance

Insure your inbound shipments against the gap Amazon won’t cover.

When Amazon loses an inbound shipment, their reimbursement covers your sourcing cost. That’s it.

What you’ve also lost—prep fees, shipping costs, Amazon fees, and the profit you would have made from those sales—is not covered by Amazon’s standard reimbursement process.

Assureful Lost Inbound Insurance is built specifically for this gap.

How Assureful works

1
Pay As You Ship model, connects directly to your store via the Reimbursements Portal
2
When you create a shipment, data flows to Assureful automatically
3
If items go missing, Seller 365 Reimbursements files the case with Amazon for the sourcing cost
4
Once Amazon pays their portion, Assureful sends you an ACH payment covering the profit gap
5
No manual paperwork required on your end

An example of what this covers:

Scenario
Item sells for $100. Value without Amazon fees is $80.
Amazon Loses Item
Reimburses your sourcing cost
$20
Assureful Protects You
Covers the remaining gap
$60

Cost

  • Coverage averages ~0.50% of the insured value
  • As low as 0.10% of the shipment value for higher-tier plans
  • Choose to insure individual shipments or all shipments automatically
  • You only pay for the protection you want

Running both together

Reimbursements handles the past. Assureful protects what’s coming.

The Past

Seller 365 Reimbursements covers the full range of fulfillment errors Amazon makes across your account history—recovering money from incidents that have already happened.

The Future

Assureful addresses the forward-looking gap: inbound shipments that go missing, where Amazon’s standard reimbursement leaves you short.

The two products are designed to work together. Together, they give you the most complete FBA financial protection available in a single subscription.

How the claim process works together

Step 1

When an inbound shipment goes missing, Seller 365 Reimbursements files the claim with Amazon for the sourcing cost.

Step 2

Once Amazon pays that portion, Assureful issues an ACH payment covering the profit gap.

The entire process is automated. No manual steps required.

Seller 365 Pro

Everything in one subscription.

Seller 365 Pro includes:
All 10 seller apps Automated FBA reimbursements Assureful Lost Inbound Insurance Priority support

Seller 365 Pro

Monthly price

$199/mo
$183/mo (billed annually)
  • Users Up to 10
  • All 10 apps Yes
  • FBA reimbursements Included (0% commission under $1M/yr, 10% above)
  • Assureful Lost Inbound Insurance Available (~0.50% of insured value)
  • Order limit Unlimited
  • Support Priority, 30-min response time

Free trial: 14 days free. 7 days instantly, plus 7 more when you connect your Amazon Seller account.

Start your free trial

FAQ

Seller 365 Reimbursements recovers money Amazon owes you for errors that have already happened: lost inventory, wrong fees, return issues, and more. Assureful insures inbound shipments that go missing, covering the profit gap beyond what Amazon’s standard reimbursement pays out.
No, they cover different scenarios. Reimbursements covers the broad range of FBA fulfillment errors. Assureful specifically insures the inbound shipment profit gap. They work together: reimbursements files the Amazon portion of a lost inbound claim; Assureful covers the rest.
Coverage averages ~0.50% of the insured shipment value, and can be as low as 0.10% of the shipment value. You choose which shipments to insure and review your coverage costs before committing.
No. When a shipment goes missing, the process runs automatically: Seller 365 Reimbursements files the Amazon claim, and once Amazon pays, Assureful sends the ACH payment for the profit gap. No manual paperwork on your end.
0% commission for sellers with under $1M in annual FBA sales. 10% commission for sellers above $1M. You never pay before money is recovered.

Seller 365 Pro | Seller 365 Reimbursements | Assureful Lost Inbound Insurance