You know reimbursements exist.
Here’s what a proper system actually recovers.
0% commission for sellers under $1M in annual FBA sales.
10% above $1M. No upfront cost.
Included in Seller 365 Pro. 14-day free trial.
Total Recovered
$14,250.00
Most experienced FBA sellers have done some reimbursement work.
A manual audit here, a spreadsheet there.
The problem isn’t awareness. It’s the gap between what a periodic manual process catches and what’s actually in your account.
Seller 365 Reimbursements replaces ad hoc audits with a systematic, continuously running process. Automated monitoring across 30+ claim categories, specialist case managers for complex claims, and documentation built to Amazon’s exact requirements, so nothing is missed and nothing expires.
The gap in most manual processes
Even sellers who audit regularly typically catch less than half of what they’re owed.
Manual reimbursement audits tend to surface the obvious categories—lost and damaged inventory—because those are the easiest to find in Amazon’s reports. The less visible categories are where most of the unclaimed value sits:
Weight and dimension fee overcharges
Disposal events without authorization
Inbound receiving discrepancies
Removal orders not completed or incorrect
Referral fee overcharges
Incorrect storage fee calculations
Return refunds issued without the item being returned
Previously issued reimbursements that were underpaid
Beyond coverage gaps, manual processes also face a timing problem. Amazon’s claim windows are strict. If an audit runs monthly or quarterly, errors that occurred just after the last run may expire before the next one. A continuously running system has no gaps.
The real cost of doing it yourself
Time spent on reimbursements is time not spent on your business.
For a mid-sized FBA seller, properly auditing reimbursements takes 5–10 hours per week. Cross-referencing settlement reports, inventory logs, return data, and fee histories. At even a modest hourly value, that’s $250–$500 per week in opportunity cost, before accounting for the claims you’re still missing.
Amazon’s policies and reporting formats also change frequently. Staying current requires ongoing education. Filing incorrectly can result in rejected claims. Getting the sequence right matters.
The time cost of manual auditing, combined with the systematic gaps in what most manual processes catch, means most experienced sellers are leaving meaningful value behind every month, even when they think they’re on top of it.
How Seller 365 Reimbursements works
Systematic coverage, expert handling, no operational changes.
Automated continuous monitoring
Our system monitors your account in real time, not in periodic batches. New reimbursable events are identified as they occur, well before any claim window approaches.
30+ claim categories
We cover the full spectrum, from the obvious categories you’re probably already tracking to the less visible ones that manual processes routinely miss. Just some examples: fee overcharges, inbound discrepancies, disposal events, and underpaid prior reimbursements.
Documentation built for approval
Each claim is prepared with the specific evidence Amazon requires, then submitted in the optimal sequence to maximize approval rates. Sequence matters. Filing out of order reduces approval likelihood.
Specialist case managers
Complex, unusual, or disputed claims are handled by dedicated case managers. When Amazon’s initial payout is short, or a claim is rejected, we escalate and follow up until it’s resolved correctly.
Payout verification
When Amazon issues a reimbursement, we verify the amount is correct against the original claim. Shortfalls are followed up on automatically.
Automated continuous monitoring
Our system monitors your account in real time, not in periodic batches. New reimbursable events are identified as they occur, well before any claim window approaches.
30+ claim categories
We cover the full spectrum, from the obvious categories you’re probably already tracking to the less visible ones that manual processes routinely miss. Just some examples: fee overcharges, inbound discrepancies, disposal events, and underpaid prior reimbursements.
Documentation built for approval
Each claim is prepared with the specific evidence Amazon requires, then submitted in the optimal sequence to maximize approval rates. Sequence matters. Filing out of order reduces approval likelihood.
Specialist case managers
Complex, unusual, or disputed claims are handled by dedicated case managers. When Amazon’s initial payout is short, or a claim is rejected, we escalate and follow up until it’s resolved correctly.
Payout verification
When Amazon issues a reimbursement, we verify the amount is correct against the original claim. Shortfalls are followed up on automatically.
Automated continuous monitoring
Our system monitors your account in real time, not in periodic batches. New reimbursable events are identified as they occur, well before any claim window approaches.
30+ claim categories
We cover the full spectrum, from the obvious categories you’re probably already tracking to the less visible ones that manual processes routinely miss. Just some examples: fee overcharges, inbound discrepancies, disposal events, and underpaid prior reimbursements.
Documentation built for approval
Each claim is prepared with the specific evidence Amazon requires, then submitted in the optimal sequence to maximize approval rates. Sequence matters. Filing out of order reduces approval likelihood.
Specialist case managers
Complex, unusual, or disputed claims are handled by dedicated case managers. When Amazon’s initial payout is short, or a claim is rejected, we escalate and follow up until it’s resolved correctly.
Payout verification
When Amazon issues a reimbursement, we verify the amount is correct against the original claim. Shortfalls are followed up on automatically.
Automated continuous monitoring
Our system monitors your account in real time, not in periodic batches. New reimbursable events are identified as they occur, well before any claim window approaches.
30+ claim categories
We cover the full spectrum, from the obvious categories you’re probably already tracking to the less visible ones that manual processes routinely miss. Just some examples: fee overcharges, inbound discrepancies, disposal events, and underpaid prior reimbursements.
Documentation built for approval
Each claim is prepared with the specific evidence Amazon requires, then submitted in the optimal sequence to maximize approval rates. Sequence matters. Filing out of order reduces approval likelihood.
Specialist case managers
Complex, unusual, or disputed claims are handled by dedicated case managers. When Amazon’s initial payout is short, or a claim is rejected, we escalate and follow up until it’s resolved correctly.
Payout verification
When Amazon issues a reimbursement, we verify the amount is correct against the original claim. Shortfalls are followed up on automatically.
"I thought I was on top of reimbursements. Seller 365 found claims I’d been missing for months. Categories I didn’t even know were eligible."
Pricing and commission
0% commission under $1M. 10% above. No upfront cost.
Seller 365 Reimbursements is included in Seller 365 Pro. For sellers with under $1M in annual FBA sales, the service runs at 0% commission. You keep every dollar recovered. For sellers above $1M, a 10% commission applies on recoveries. You never pay before money is recovered.
Pro | Standard | Teams | |
|---|---|---|---|
| Monthly price | $199/mo | $69/mo | $79/mo |
| Annual price | $183/mo | $65/mo | $75/mo |
| Users | Up to 10 | 1 | Up to 10 |
| All 10 apps | Yes | Yes | Yes |
| FBA reimbursements | 0% commission under $1M/yr | — | — |
| Reimbursements above $1M | 10% commission | — | — |
| Priority support | 30-min response time | — | — |
Pro vs. Standard/Teams: Standard and Teams plans do not include reimbursements. Pro is the plan for sellers who want systematic, continuously running reimbursement recovery alongside the full 10-app toolkit.
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