Amazon refunds and REimbursement

The fastest way to get all your missing FBA reimbursements

Set up in minutes
Recovery estimate in 24 hours
SellerBench - Widgets and Stats
taking care of profit

We personally manage your claims.Every single one

Reimbursement recovery
A daily dedicated case manager will monitor your Amazon store data for missed reimbursements and open up claims with Amazon on your behalf.
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FBA fee protector
We compare your SKU measurements against Amazon’s FBA fee report everyday. When fees appear incorrect, your case manager will open a request with Amazon to fix those measurements.
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Why DimeTydSellers?

We recover more money than our competitors

Our experts—along with our proprietary in-house software—maximize recovery in ways that other services can’t. Clients typically see a 30-50% boost in their reimbursements when they sign up.
safe and secure

We’re 100% Amazon compliant

We’re in Amazon’s Marketplace app store and our bank-level security was reviewed and approved by Amazon through an independent audit. You’re in safe hands.
Learn why thousands of sellers trust us
No upfront costs

We do all the work, you stay in control

A dedicated case manager works on your account everyday from our offices in LA or NY. You can customize your recovery settings for your preferences and needs. Questions? We respond within one business day.
Learn more about case management
SellerBench - Case Management
look at the numbers

Our team is based full-time in our offices in New York and California. No outsourcing overseasor to external VAs

2015
Founded in NYC by three friends.
7000+
Sellers have signed up with DimeTydSellers.
$45 million +
Unclaimed reimbursements found by our experts and software.
Get Started

Two easy steps to recovery

1
Link your store for a free report
Within 24 hours, we analyze 18 months of history to compile a detailed breakdown of what you’re owed.
2
Onboard your recovery expert
With a few clicks in Seller Central, your case manager will start reviewing your account everyday. Leave the rest to us.
Get a FREE report
SellerBench - Getting Started Team
50+ Scenarios covered

Recovery optimized for every step in the FBA life cycle

Incorrect FBA Removals
A dedicated case manager works on your account everyday, from our offices in LA or NY. Questions? We respond within one business day. Want more control? You can customize your recovery settings for your preferences and needs.
Damaged returns
Return policy abuse
Missing accessories
SellerBench - Incorrect FBA Removals
Mistakes in Amazon's warehouses.
Comprehensive analysis of Amazon’s mistakes with your inventory while at their fullfilment centers. We always wait 30+ days to make sure Amazon can reconcile your inventory first, and only submit a claim manually once Amazon has failed to reimburse you.
Lost
Damaged
Destroyed
Historical reconciliations and more...
SellerBench - Mistakes in Amazon's warehouses
Order with incorrect FBA fees.
We’ll help make sure Amazon has the correct dimensions and weights recorded for each SKU, so that you don’t get overcharged on fulfillment fees with every order. Add the Fee Protector subscription to make sure Amazon never overcharges you again, and get reimbursed for past overcharges.
True dimensions
Fix FBA fees
Past overcharges
Daily monitoring
SellerBench - Incorrect FBA fees
Mishandled refunds & returns.
We’ll make sure all Amazon properly reimburses you for incorrectly handled refunds and returns.Some of the claims we explore include:
Amazon-initiated refunds
Missing customer returns
Incorrect refund value
Incorrect item returned
SellerBench - Mishandled refunds and returns
Incorrect FBA removals.
Sometimes, Amazon can send you the wrong item in your removal order, or it’s clear that the customer has abused the Amazon Returns Policy. We make it easy for yourteam to get reimbursed for Amazon’s mistakes.
Damaged returns
Return policy abuse
Missing accessories
Customer Satisfaction

See what our happy customers are saying

Compared to the other reimbursement services I've used, DimeTydSellers is far superior. The onboarding process was simple and straightforward, the dashboard is user friendly, pending and successful claims are clear and easy to see, and my questions were answered quickly...
Kevin (The Office Basis). $9M+ revenue per year.
Signed up around 18 months ago and money just shows up every pay period. Highly recommendand 100% within Amazon's TOS given the fact it's managed by actual human beings.
Jon. $500K+ revenue per year.
We've been working with DimeTydSellers for about one year now and we are very happy with the service. We appreciate that DimeTydSellers has helped us recover tens of thousands of dollars that were 'lost' in the Amazon system.
Cory. $3M+ revenue per year.
The DimeTydSellers team does a great job of identifying and taking care of our tickets. I love that I can just leave it to them and it's done. We've saved a ton of money over the course of the year.
Nick. $40M+ revenue per year.

See what Amazon owes you todayfor free

Get a free estimate of the reimbursements you could recover.