RESPOND TO CUSTOMERS IN MINUTES

Answer e-commerce tickets 4X faster

ChannelReply makes it easy to view order data and respond to queries from every marketplace—all in one tab.

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Centralize

Manage all your support tickets in one place

Connect all your marketplaces with your Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, Zoho Desk, or Kustomer account in minutes. Watch every buyer message come in with order details displayed on the side. Answer questions from all your marketplaces on one screen.

OVerview

Live customer information as you respond

Have all data displayed when communicating with your customer—without toggling between unnecessary open tabs. Use automated replies and custom-built filters to provide personalized support in a fraction of the time.

INTEGRATES EASILY

Supports all your e-commerce stores

No more logging into separate accounts. Streamline your customer support training by simplifying platforms into a single helpdesk. Connect Amazon, Shopify, eBay, Walmart, Back Market, Newegg, and Etsy stores in minutes.

response rate

See how Thrasio improved first-response time by 97%

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Answer e-commerce tickets 4X faster

Manage all your support tickets in one place

Live customer information as you respond

Supports all your e-commerce stores

See how Thrasio improved first-response time by 97%

ChannelReply Explained: Answer e-Commerce tickets 4X faster for Amazon, Ebay & Walmart

Join Thrasio and 1000s of businesses revolutionizing their customer support