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Threecolts E-commerce Software Upgrades - September 2023 👨‍💻

Thom Choice
September 14, 2023
February 28, 2024

Read on for our exciting new features, latest promotions, and awesome integrations


New Feature

Tracking ID Copy via Extension:

SellerRunning has introduced a feature that allows users to copy the Tracking ID via an extension.

This feature was developed in response to a request from SellerShipping to enhance their shipment processes and speed up warehouse transactions.

The feature can be accessed on the orders page of the buyer account. Find it here.

Tactical Arbitrage

Exciting Product Launch

Introducing the TA - Amazon Emerald Program Release:

Empower Your Selling Experience: Tactical Arbitrage is thrilled to introduce our collaboration with the Amazon Emerald Program, a notification channel exclusively offered by Amazon to its partner apps. It’s designed to keep sellers like you in the loop, ensuring you never miss out on crucial updates.

Stay Ahead with Real-time Notifications: With the Amazon Emerald Program, once you authorize the connection with Tactical Arbitrage, you'll receive timely notifications directly on the Amazon App Store. Here's what you can expect:

  1. Trial Ends Alert: Receive a heads-up 3 days before your trial period concludes.
  2. Subscription Ends Alert: Stay informed 7 days before your active plan comes to an end.
  3. Billing Issue Alerts: Any hiccups with the TA billing system? We've got you covered with instant notifications.

What's Coming Next? We're continually evolving to serve you better. Soon, you'll also receive:

  1. Feature Update Alerts: Be the first to know when we roll out new features.
  2. Webinar Invites: Get exclusive invites to our live streams and webinar events.
  3. Feedback Collection: You’ll be able to provide feedback participate in periodic surveys.

Get Started in Three Simple Steps:

  1. Visit the Amazon SP app store.
  2. Locate the TA app and re-authorize.
  3. Voila! Your Seller account is now set to receive all our timely notifications.

Who Benefits? This feature is designed for all our users, ensuring everyone stays informed and empowered.


Major Feature Releases

Miscellaneous CR Updates & Improvements:

ChannelReply has made several updates:

  • Improved readability of the Destination Address field on eBay return tickets.
  • Automatic adjustment for Daylight Saving Time based on user-selected time zones.
  • Added a refund data dropdown for regular eBay tickets.

To utilize the new time zones system, users can log in to ChannelReply here and adjust their settings.

Amazon MCF Order Fulfillment for Onsite:

ChannelReply has introduced an integration with Amazon MCF, allowing FBA sellers to ship items from Amazon warehouses to customers on any supported marketplace without leaving their Onsite Support account.

  • To use this feature, customers must have Onsite Support, ChannelReply, and an Amazon FBA account with Multi-Channel Fulfillment (MCF) enabled.
  • More details can be found here.

WooCommerce Integration Open Beta:

ChannelReply users can now integrate WooCommerce with their helpdesk without any special requests.

If you’re a WooCommerce user you can follow the setup process here.


Product Updates

Misc Updates in FeedbackWhiz UI and Backend:

FeedbackWhiz has introduced several updates to its Product Manager, Alerts, and Profits sections.

Some of the notable updates include:

  • Addition of a verified purchase option to the Review Summary request form.
  • Enhanced preview of matched reviews within a specified date range.
  • Improved data display for Dimension Change alerts.
  • These updates can be found in the FBW product manager, FBW Alerts, and FBW profits sections.

FBW Product Manager - Display Message Update:

FeedbackWhiz's Product Manager now displays a tooltip for products with Review monitoring disabled, indicating "Not Monitored".

This feature can be accessed in the FeedbackWhiz Product Manager.