Octopia Multichannel
Pro integration
Multichannel Pro tools for Octopia sellers.
Integrate Octopia and Multichannel Pro to expand into new marketplaces, automate syncs, and simplify catalog updates.
Helpdesk
Resolve customer messages up to 4x faster, with complete visibility into order history and past conversations.
Available in United States, United Kingdom, Germany, France, Italy, Spain, Canada, Australia, Mexico, Brazil, India
Explore Helpdesk SoftwareWhy ecommerce businesses choose Multichannel Pro.
- Centralize your marketplace operations in one platform.
- Automate repetitive tasks and boost team efficiency.
- Expand globally without adding complexity.

See how Multichannel Pro works with Octopia.
Book a DemoFrequently asked questions.
Yes. Our helpdesk is natively connected to your Octopia orders, giving agents a single view of customer details, delivery status, and previous interactions.
Agents can issue refunds or replacements for Octopia orders directly from the same interface, without needing to switch systems or re-enter data.
All Octopia messages appear in a unified inbox with full order and tracking context beside each ticket, reducing lookup time and improving resolution speed.