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Octopia Multichannel
Pro integration

Octopia integration.

A Mirakl-powered solution offering cross-border marketplace services and logistics for European sellers. Great for scaling across EU marketplaces without investing in local infrastructure.

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Multichannel Pro tools for Octopia sellers.

Integrate Octopia and Multichannel Pro to expand into new marketplaces, automate syncs, and simplify catalog updates.

Helpdesk

Resolve customer messages up to 4x faster, with complete visibility into order history and past conversations.

Available in United States, United Kingdom, Germany, France, Italy, Spain, Canada, Australia, Mexico, Brazil, India

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Why ecommerce businesses choose Multichannel Pro.

  • Centralize your marketplace operations in one platform.
  • Automate repetitive tasks and boost team efficiency.
  • Expand globally without adding complexity.
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See how Multichannel Pro works with Octopia.

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Frequently asked questions.

  • Yes. Our helpdesk is natively connected to your Octopia orders, giving agents a single view of customer details, delivery status, and previous interactions.

  • Agents can issue refunds or replacements for Octopia orders directly from the same interface, without needing to switch systems or re-enter data.

  • All Octopia messages appear in a unified inbox with full order and tracking context beside each ticket, reducing lookup time and improving resolution speed.

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