We bridge the gap between sellers and Amazon.

When Amazon removed the ability to create instant FNSKUs, sellers experienced significant delays in their supply chain operations. Many businesses struggled to process inventory quickly, creating bottlenecks that affected their entire fulfillment workflow.

We discovered that the original APIs weren't designed for instant FNSKU creation, which caused these downstream inventory issues. After presenting the real impact on seller operations, Amazon committed to restoring this functionality and plans to implement it promptly.

A widespread Amazon category gating issue prevented sellers from listing in media categories, affecting 10-15% of ASINs across the entire platform. Book sellers and media resellers suddenly found themselves locked out of categories they had been selling in for years.

Amazon has been deploying updates to address these category access issues, with major implementations already underway. It is also working toward an automated solution by the end of the year to help prevent this problem from recurring.

Amazon agreed to share previously confidential data on maximum pricing thresholds before buy box suppression occurs. This information had never been available to sellers, leaving them to guess at optimal pricing strategies.

With this insight, sellers can now optimize pricing based on actual data rather than trial and error. We're integrating this transparency directly into tools like SmartRepricer, ScoutIQ, and InventoryLab to make it immediately actionable.

Legitimate sellers were receiving unwarranted counterfeit claims that threatened their account health and business operations. The system allowed claims without proper verification, creating unnecessary stress for compliant sellers.

Amazon acknowledged that its current enforcement terminology shouldn't apply to legitimate sellers in these situations. This recognition represents a fundamental shift in how counterfeit claims are categorized and processed going forward.