Back Market Multichannel
Pro integration

Multichannel Pro

Back Market integration.

Europe's top refurbished goods marketplace, Back Market is perfect for sustainable brands or resellers targeting value-conscious, eco-aware consumers seeking trusted second-life tech.

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Multichannel Pro tools for Back Market sellers.

Integrate Back Market and Multichannel Pro to expand into new marketplaces, automate syncs, and simplify catalog updates.

Helpdesk

Resolve customer messages up to 4x faster, with complete visibility into order history and past conversations.

Available in France

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Why ecommerce businesses choose Multichannel Pro.

Centralize your marketplace operations in one platform.
Automate repetitive tasks and boost team efficiency.
Expand globally without adding complexity.

See how Multichannel Pro works with Back Market.

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Frequently asked questions.

Yes. Our helpdesk is natively connected to your Back Market orders, giving agents a single view of customer details, delivery status, and previous interactions.
All Back Market messages appear in a unified inbox with full order and tracking context beside each ticket, reducing lookup time and improving resolution speed.
Agents can issue refunds or replacements for Back Market orders directly from the same interface, without needing to switch systems or re-enter data.