Focus on growing your FBA business while we take care of the rest.
Our dedicated Case Managers will monitor your account for incorrect fees and proactively reach out to Amazon as they happen. You can count on us to be your advocate with updated reports given to you directly.
Our interface allows you to confirm individual dimensions quickly, or bulk upload a CSV to confirm dimensions more efficiently. We'll provide an export of all of your current dimensions on Amazon so you can build your own source of truth, or compare Amazon's dimensions against your sources.
Do you claim for free overcharges on past orders?
Yes. Once we have a confirmation from Amazon that your incorrect dimensions have been fixed, we'll follow up to make sure that Amazon reimburses you for previous orders that were incorrectly charged fulfillment fees (because they were based on incorrect dimensions).
I'm only interested in the FBA Fee Protector. Is reimbursement recovery required?
Yes. Currently, our FBA Fee Protector is only available as an add-on service to our Reimbursement Recovery Service.
What is your refund and cancellation policy?
You can cancel at anytime. If you have an active subscription at the time of your cancellation, your subscription will be valid until the listed expiration date. If you'd like to deactivate immediately and request a refund, contact SellerBench Support for more details.