We personally manage your claims. Every single one.
Manual submissions
Claims submitted in accordance to Amazon’s Terms of Service.
Wide coverage
The most comprehensive coverage with data analysis updated every day.
Transparent data
Track all your reimbursement claims at any given time, whenever you want.
No upfront costs
We don't get paid until you do.
You’ll never be charged for cases that were not initiated by your Case Manager, and you’ll always receive a detailed report reimbursed, we’ll send you a bill for 25% of what we recover.
Getting Started
Two easy steps to recovery.
1
Link your store for a free report
Within 24 hours, we analyze 18 months of history to compile a detailed breakdown of what you’re owned.
2
Onboard your recovery expert
With a few clicks in Seller Central, your case manager will start reviewing your account everyday. You can leave the rest to us.
You must be an active FBA seller, with your account in good standing. We cannot service any suspended accounts, or accounts under review by Amazon. We do not have any minimum requirements for revenue or volume, though we typically can find meaningful reimbursements once you have sold for at least 6 months, or $100,000.
What kind of claims do you cover?
Our comprehensive coverage will carefully audit every stage of your product's FBA lifecycle. We'll carefully analyze your inbound shipments, warehouse events, customer orders, refunds, and returns to make sure you're reimbursed for every mistake Amazon makes.
Which marketplaces do you support?
We currently support the US marketplace. We also cover Canada and Mexico, if you also sell on the US marketplace.Looking for help with reimbursements on European or Asian marketplaces? Shoot us a message at support@sellerbench.com, and we'll let us know when support for other marketplaces will be ready.
Are you compliant with Amazon's Terms of Services?
Yes! Your claims are always carefully reviewed by a member of our team to make sure we only submit accurate, fully vetted claims. All of your claims are submitted manually, and we never automate any our claim submissions, per Amazon's Terms of Service.Your Case Manager will carefully review each of Amazon's responses, and personally respond to each case that needs our attention.
What is your cancellation policy?
You can cancel at anytime. We don't require any long term commitments or contracts!
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